Students must have a valid California Learners Permit with them for each driving lesson

Certificate of Completion
 

• In order to receive the certificate, the student must complete 6 hours of behind the wheel training

• All accounts must be paid before certificates are issued

• There will be a $25 charge for reissuing a certificate 

Refund Policy

There are no refunds

Tri Valley Driving School has developed a professional and fair cancellation policy. We encourage the student to ask questions about our policy before purchasing a package

If the student does not choose to finish purchased lessons, the lessons can still be used for up to one year from purchase and will not be refunded.

 

Instruction hours and paid lessons are not transferable among students

Appointments
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• All lessons are scheduled for 2-hour intervals 

• All lessons may be subject to change. Our office will reach out to the student to reschedule.  If the student does not respond, the change will still be made

• The student is responsible for checking lesson availabilty before scheduling the driving test, and may need to reschedule the test if lessons are not available in the desired time frame

• The student is responsible for coordinating with staff, the use of the Tri Valley Driving School car for the driving test

• All lessons expire 1-year from the purchase date

• Tri Valley Driving School reserves the right to refuse service to anyone
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Appointment Cancellation 

All cancellations must be made via the telephone or through text 48 hours prior to a scheduled lesson, or the sudent will be assessed a $100 late fee

In addition, a $100 fee will be assessed when an instructor arrives for a lesson but is unable to instruct the student for any reason, including:

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• The student does not have their permit

• The student is impaired for reasons including lack of sleep, medication, intoxication etc..

• The student requires corretive lenses, but does not have glasses or contacts with them for the lesson

• The student is ill

• The student is a no-show 

Tri Valley Driving School assesses the fees for the following reasons:

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• We must pay our instructors for the lessons that they are scheduled for, whether or not they complete the lesson

• If the student no-shows we still accrue transportation fees

• Probable loss of income as other students were not able to book that lesson time

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Rescheduling Policy:

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All appointment reschedules must be made 48 hours prior to the lesson, and can be made by parent or student.

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